Water coming through the ceiling? Move fast.
Roof Leak: do this first
- Put buckets under drips and move valuables.
- If the ceiling bulges, stay clear of it.
- Do NOT go on the roof in a storm.
- Photograph stains, drips and damage.
General first steps
- Shut off the main water valve (often near the water heater, basement wall, or where the line enters).
- Kill power to wet areas at the breaker - only if you can reach it without standing in water. If unsure, don't.
- Move valuables, electronics, and documents out of the water.
- Snap photos before you clean up.
- Stay out of sagging ceilings and sewage water.
- Call us or send the form below.