Pipe burst? Water everywhere? Act now.

Burst Pipe: do this first

1. Shut off the main water valve.
2. Open the lowest faucet to drain lines.
3. Kill power to wet areas only if you can reach the breaker without standing in water.
4. Photograph the break and the damage.

General first steps

1. Shut off the main water valve (often near the water heater, basement wall, or where the line enters).
2. Kill power to wet areas at the breaker - only if you can reach it without standing in water. If unsure, don't.
3. Move valuables, electronics, and documents out of the water.
4. Snap photos before you clean up.
5. Stay out of sagging ceilings and sewage water.
6. Call us or send the form below.

Other problems