⚠ Danger first: gas smell, sparking, or water near outlets? Get out and call 911.

Washer or Water Heater Leaking? What to Do

Appliance leaks can be slow drips or a full flood. Here's how to handle both.

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Washing machine

1. Turn off the hot and cold valves behind the washer (clockwise).
2. Unplug it only if the plug, outlet, and floor are dry.
3. Check hoses: bulging or cracked rubber hoses are a common cause. Braided steel hoses are a popular upgrade.

Water heater

1. Turn off the cold water supply valve on top of the tank.
2. Gas: turn the control to OFF or pilot. Electric: switch off its breaker if you can reach it safely.
3. The water inside can be scalding. Don't touch the tank or drain valve until it cools.

Warning signs to call a pro

1. Rust or water pooling under the tank: the tank may be failing.
2. Water from the relief valve (pipe on the side): it may be a pressure or temperature problem. Don't plug it.
3. Gas smell: leave the house and call your gas company or 911 from outside.

Clean up and document

Mop, dry the area, and photograph the appliance and damage. Save the model and serial number.

General guidance only, not professional advice. Your home may differ. When in doubt, stop and call a licensed plumber or electrician.